1. How can I contact BatTechHolder?
You can email us at info@batmount.com where our customer service team will be happy to help you with anything related to your order, whether it’s about a Batman car accessory, gift inquiry, or general support.

2. Do you ship worldwide?
Yes, we proudly ship our Batman phone holders, car accessories, and other products worldwide.

3. Where do you ship from?
We ship from our warehouse in Australia, delivering Batman car gadgets and accessories globally.

4. Can I change or cancel my order?
Because we process orders quickly, any changes or cancellations must be requested within 12 hours of placing your order. After this time, changes aren’t guaranteed—but you can return your Batman mobile phone holder for a full refund once it arrives.

5. What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

6. When will my order be processed?
All orders are handled and shipped from our warehouse between Monday and Friday. Orders are usually processed within 1-3 business days, and shipping begins the next day.

7. How long will it take to receive my order?
Orders are processed within 1–3 business days. Delivery takes approximately 5–7 business days within Australia and 7–10 business days for international orders.

8. What if I don’t receive my order?
If your Batman phone holder hasn’t arrived within 15 days after shipping, please contact us at support@batmount.com so we can assist you. You may be eligible for a full refund or replacement.

9. Will I be charged customs or taxes?
All prices are listed in Australian Dollars and include all taxes and charges. You’ll receive your Batman phone holder with no extra fees on delivery.

10. How do I return an item?
If you wish to return your Batman phone holder, simply contact us at support@batmount.com to start the process.

11. What if my order arrives damaged, incorrect, or incomplete?
If your Batman phone holder arrives damaged, is incorrect, or missing parts, please email us at support@batmount.com with your order number and photos so we can promptly resolve the issue.

12. When will I receive my refund?
All refunds will be issued to your original payment method. Refunds typically take 7-10 business days after we receive the returned item.